Our new 15,000 square foot USA headquarters is located on Northwest 23rd, one of Portland’s premier shopping streets. Schedule a virtual or in-store consultation for one-on-one time with our gear and apparel experts. We’ll help you find what you need - whether you’re shopping for a new tent for your family camping excursions or hunting for a well-designed layering piece.
Situated in the heart of the Pacific Northwest, our Portland location is the ultimate Snow Peak outpost on the west coast. Here you'll find a wide assortment of Snow Peak apparel and gear, in addition to a robust selection of complementary brands who share our commitment to quality, experience and design. For more information about the inspiring design, unique features, and local partnerships read our Inside Snow Peak HQ4 blog post here.
Returns must be processed through the original place of purchase. Purchases made directly from snowpeak.com may be returned through our online portal within 30 days of purchase. Items purchased from any of our retail stores must be returned to that same store location with proof of purchase. Items purchased through Snow Peak Dealer Partners must be returned to the original place of purchase.
Price adjustments on markdowns are honored within seven days of the original date of purchase and will be refunded via original form of payment. Discount codes are not eligible to be applied to past purchases. At this time, Snow Peak does not offer price matching.
GENERAL REPAIR & RETURN RULES
- All items must be returned unworn, unused, and unwashed with original packaging and tags.
- Apparel must have all tags attached.
- Products must be shipped in appropriate shipping boxes. Products returned solely in product packaging or in improper shipping boxes may not be accepted.
- Snow Peak USA accepts returns of product shipped within the United States and Canada only*.
- Snow Peak USA does not accept returns for items shipped internationally.
- All items marked final sale are not eligible for return or exchange.
- All in-store returns require original proof of purchase.
Instagram - @snowpeakportland
Sunday 10 AM - 7 PM
Monday 10 AM - 7 PM
Tuesday 10 AM - 7 PM
Wednesday 10 AM - 7 PM
Thursday 10 AM - 7 PM
Friday 10 AM - 9 PM
Saturday 10 AM - 9 PM