Our Soho store is open for phone orders, curbside pickup and local customer support Sunday through Saturday from 12pm to 6pm. Schedule a virtual or in-store consultation for one-on-one time with our gear and apparel experts. We’ll help you find what you need - whether you’re shopping for a new tent for your family camping excursions or hunting for a well-designed layering piece.
Learn more about the steps our staff is taking and the COVID guidelines for customers visiting the store here.
Opened in the Spring of 2015, our New York store is situated among the hustle and bustle of Manhattan's lively Soho neighborhood. Showcasing our latest seasonal collection, the New York location highlights the entire Snow Peak apparel line in addition to our best selling gear and a small roster of high-quality third party goods and accessories.
Returns must be processed through the original place of purchase. Purchases made directly from snowpeak.com may be returned through our online portal within 30 days of purchase. Items purchased from any of our retail stores must be returned to that same store location with proof of purchase. Items purchased through Snow Peak Dealer Partners must be returned to the original place of purchase.
Price adjustments on markdowns are honored within seven days of the original date of purchase and will be refunded via original form of payment. Discount codes are not eligible to be applied to past purchases. At this time, Snow Peak does not offer price matching.
GENERAL REPAIR & RETURN RULES
- All items must be returned unworn, unused, and unwashed with original packaging and tags.
- Apparel must have all tags attached.
- Products must be shipped in appropriate shipping boxes. Products returned solely in product packaging or in improper shipping boxes may not be accepted.
- Snow Peak USA accepts returns of product shipped within the United States and Canada only*.
- Snow Peak USA does not accept returns for items shipped internationally.
- All items marked final sale are not eligible for return or exchange.
- All in-store returns require original proof of purchase.
Instagram - @snowpeakny
Sunday 11 AM - 6 PM
Monday 11 AM - 7 PM
Tuesday 11 AM - 7 PM
Wednesday 11 AM - 7 PM
Thursday 11 AM - 7 PM
Friday 11 AM - 7 PM
Saturday 11 AM - 7 PM